Tuesday, February 13, 2018

Mr. Hall's Laptop


This week we focused on fixing Mr. Hall's laptop. His charger port was damaged and the wires in the laptop were loose so it was impossible for him to charge his laptop. We believe we will fix this problem by replacing the power cable and we have already ordered a new power cable. Mr. Hall will be purchasing and supplying the power cable for us because this is his personal laptop. Other than this, we worked on Chromebooks. We sent a few to the repair center with Dell Chat Support. We also opened up a few Chromebooks to fix power problems and keyboard issues.

Sunday, February 11, 2018

Missing Mr. Gbaguidi

We only saw Mr. Gbaguidi twice this school week due to the block schedule and other circumstances, but that didn't stop us from getting work done. As usual, we worked on many Chromebooks this week. Tasks include contacting Dell Tech Support, manually repairing Chromebooks that won't turn on, and returning Chromebooks to students once they're fixed. However, we faced a special task this week. Dr. Sforza's computer for the school's security cameras had a problem. A fan inside did not seem to be running correctly. We tried many fixes, but in the end, all it took was pushing the fan back into place to stop the noise and any other potential problems.


Above is a Chromebook we sent in for repair.

Monday, February 5, 2018

Screw This!

Image result for screw

This week was like any other typical week. We mainly focused on repairing Chromebooks. One difference was we had an issue opening one of the Chromebooks due to a damaged screw. The screwdrivers did not work because the screw was damaged so we had to forcefully take out the screw. After taking out the screw, we put in a new screw after checking the Chromebooks for problems. We noticed that the screws were very easy to damage after this incident. Other then this screw problem, this week was normal for us. We received Chromebooks from the repair center and re-enrolled them back into the school system. We sent Chromebooks with problems like cracked screens and broken keyboards to the repair center through Dell Chat Support. We also gave a few Chromebooks back to the students so we ran around the school for a couple minutes. Overall, we fixed the screw problem and used our knowledge for other Chromebook issues.

Chromebook Work


This week we worked primarily on repairing and maintaining Chromebooks. We worked on various issues and used the appropriate solutions to resolve the issues. These solutions involved resetting the battery by unscrewing and opening the back. We also opened the screen of one Chromebook to reconnect the wire leading to the monitor. We delivered a couple of the Chromebooks back to the students. We had to explain to one student that the Chromebook sometimes takes a long time to load after coming back from the Repair Depot. These rare occurrences would cause the Chromebook to take from 20 seconds to a minute to boot up and reach the login screen.