Austin Kim & Timothy Reid
This week we worked to finally fix Mr. Hall's laptop. The charging cable was already replaced when we got to his office so we opened up the laptop and reconnected all the wiring. This allowed the laptop to begin working again. We finished off the week with fixing some Chromebooks. We also opened up a few of the Chromebooks that were sent in by students and opened up the back of them using screwdrivers and prying tools. We reconnected the battery and used the charging port to force the Chromebooks to boot up.
GaHyun Yoo & Gene Lee
This week Gene and I focused on sending out Chromebooks to Dell Tech Support. We received three Chromebooks this week with different issues. The first one had some screen damage due to the student closing the Chromebook with a pencil in between the screen and keyboards. The second had keyboard issues. Lately, we have been getting a lot of Chromebooks with keyboard issues. We are unsure if there are problems with the Chromebooks themselves or if the students aren't taking care of them. The last Chromebook had battery issues so Gene and I opened to unplug the power cable and connect them again. Besides sending Chromebooks for repair, we also got four back which we delivered to students.
