Broken LCD

This week we worked on repairing the broken LCD of a Chromebook. The particular one we received had streaks of white, red, blue, and green going across the screen. However, some parts of the screen were visible. We contacted Dell Support chat which led us to redeem the device's one free accidental damage repair. Because it was an accidental student damage, we were able to easily process the damaged Chromebook and return it to the student.